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Customer Service

“Julies Machines are your productivity tools, and we are obligated to help you use them faster and better.”

Detail requirements for specific quotations

  1. 1
    your material kind, moisture ratio, oil and size etc
  2. 2
    final fineness you require, mesh or mm
  3. 3
    your ideal capacity kg/h
  4. 4
    your voltage, i.e 380V/50HZ/3Phase
  5. 5
    other specific request also are welcome to tell.

Technical service

  1. 1
    We calculate the capacity and recommend the best models.
  2. 2
    We supply you the good quality products,technical support and electronic technical support for your installation, debugging and operation.
  3. 3
    We supply the spare parts and technical support in & after the warranty time.
  4. 4
    We supply the training course to your workers at our factory if you need.

After-sales service

  1. 1
    Technical support for your installation, operation and maintenance.
  2. 2
    One year’s warranty, and you can pay for extended warranty.
  3. 3
    Spare parts and technical support at most economic prices after the warranty.

Service Method

  • Phone

  • Email

  • Remote

  • On site

Telephone Hotline Service(free)

365 days a year, 7x24 hours per week and company telephone hotline (+86-18114084211) service support, users can directly contact the company's technical engineers by phone, ask questions and discuss about products defect and ask for any help, our technicians will give answer in time.

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